Help

We're in the process of building the help page. Fear not, we are here to help! Send us an email or give us a call, and we'll assist you right away.

Call toll-free: 1-877-322-8020
E-mail: clisupport@millmarkeducation.com

FAQs

Why aren't the PDFs are not showing in the PDF viewer?

The ConceptLinks® Inquiry site incorporates Google Docs. Based on user preferences in Internet Explorer (IE), users may need to ‘unblock’ Google.

To do this:

Make sure you are logged out of any Google items (gmail, docs, reader, etc.)
Go to “Tools” menu
Select “Internet Options”
Click on the “Privacy” tab
Click the “Sites” button
Type google.com <http://google.com/> in the “Address of website” field and click “Allow”
Close the settings
To to View Menu > Refresh to refresh the page in your browser (F5)

In addition, you may need to clear your cache. To clear cache in IE,

Go to Tools > Internet Options.
On the Internet Options popup, on the General Tab, under the Browsing history section, click on the Delete button.
On the Delete popup, check the options for Temporary Internet Files and Cookies, and then click Delete.
Finally, refresh the web page